"I have worked with business consulting services over the years that charged a lot of money but they never delivered the value in business services that Willis and Meikle of the Kaysville SBDC have delivered.”
Andrew Willis & Brent Meikle
Riverside Electric Inc.
Secret to Success:
“To maintain exceptional service for our customers, and develop long-term relationships with each one of them.”
Riverside Electric Inc. is an electrical contractor service company that was founded by David Forsberg in 1996. In the fall of 2013, Forsberg contacted Andrew Willis, Director of the Kaysville Small Business Development Center (SBDC) requesting some help with his business processes and growth strategy development. Willis, along with Brent Meikle, has been working with Forsberg and his company since then. The results of the work done for Riverside Electric has been the refocusing of its business strategy, and a significant overhead reduction, while maintaining sales and customer service levels.
Forsberg says, “I have worked with business consulting services over the years that charged a lot of money, but they never delivered the value in business services that Willis and Meikle of the Kaysville SBDC have delivered.”
Riverside Electric provides full industrial electrical testing, troubleshooting, repair and retrofit services. They also provide electrical and mechanical thermal graphic inspection services that can locate and identify maintenance issues and electrical problems before they result in a catastrophic event. Their master electricians are trained and experienced to provide industrial electrical services for any size project from start to finish. Whether you are in need of simple maintenance, repairs, new construction or replacement, they have a solution tailored to meet your needs.
Riverside Electric also offers a unique solution for their industrial clients. They have developed a secure, cloud based application called “eBridge,” to track the service history, schematics, and location of their customers’ machines. This allows Riverside technicians immediate field access resulting in more efficient service for customers. Riverside customers also have real-time access to this application. These professionals are always on call 24/7, and are prepared to resolve emergencies faster than the competition, enabling customers to save time and money.