Joleen Huber & Chris Ann Woods
Caregiver Support Network
Secret to Success:
Caregiver Support Network has been selected as a nominee for the Small Business Development Center 2013 annual business awards. Owners, Joleen Huber and Chris Ann Woods have been nominated for their vision, determination and leadership, which helped them push the business to the next level and for their passion and commitment to provide the best possible service to their customers.
Caregiver Support Network (CSN) provides 24-hour a day, award winning, full-service medical and non-medical care for adults and caregivers in Salt Lake, Davis, Weber, Morgan, Box Elder and Cache Counties. CSN has been the recipient of the Health Insight Quality Award every year since 2006 and Best of State since 2008. They are also one of the top 500 Women-owned businesses nationally.
The company began in 1999 as a home health, hospice and personal care agency. Huber and Woods purchased the company in 2012. Huber had been a part-owner since 2004, and Woods had been working for CSN since 2005. Prior to purchasing the company, Huber and Woods contacted the Small Business Development Center (SBDC) in Kaysville for guidance.
While working with the SBDC, Huber and Woods created a business plan and a financial model. The SBDC also provided them support as they prepared to purchase the business.
CSN has built their success on developing specialty programs, not usually available in the home setting, that best meet the needs of their customers. CSN also strives to find creative ways to save money, so that they can offer the greatest possible value for their customers and for the community. CSN’s specialty programs, such as Alzheimer’s Disease and Dementia Care, Allen Cognitive Level Screening (ACLS), Balance and Dizziness Therapy, Caregiver Coaching, Chronic Disease Management, Infrared Light Therapy and Lymph Edema Treatment, are provided to help customers return home sooner, recover faster and remain independent as long as possible.
Huber, Woods and CSN employees are passionate about providing the best possible care to their customers. Some of their activities include working with hospitals to reduce the readmission rates for congestive heart failure patients, and publishing a variety of resources, planners and newsletters to keep the community up to date on best practices and effective care-giving strategies.
Caregiver Support Network has been committed to giving back to the communities they serve. CSN has donated over $100,000 to the Caregiver Support Network Foundation, a 501(c)3 non-profit that is dedicated to assisting Utah seniors and caregivers in need.